GENERAL TERMS AND
Organisers cannot guarantee the authenticity of any ticket not purchased
through an official point of sale.
the ticket has been purchased no exchange or refund of its cost is
allowed, though some Organisers may accept returns, subject to a penalty
charge, through their own ticket offices.
damaged, stolen or destroyed tickets will not be replaced.
the case of tickets purchased at a discount or special rate, entitlement
to this discount or rate must be proven upon entry to the venue by means
of a document accrediting this. If the relevant evidence is not presented,
these tickets will not be valid.
in providing its ticket sales service, takes no responsibility for any
differences in price with other outlets or sales channels.
entering the venue, members of the audience may be subjected to a search
in accordance with the law. Entrance is not allowed with bottles, cans or
any other objects which might be considered dangerous by the Organisers.
The right to admission is reserved.
is conditional upon possession of a complete ticket in good condition. The
ticket holder will lose the right to admission when they leave the venue.
Admission to the venue once the event has started is at the discretion of
organisers reserve all image and intellectual property rights to the
production. Photographing, filming or recording the event is strictly prohibited
without the express permission of the organisers.
Organisers reserve the right to make alterations to the programme for the
event. In the event of cancellation, the Organisers undertake to refund
the cost of this ticket.
relating to the holding, alteration or cancellation of the performance
must be addressed to the Organisers thereof, presenting the ticket.
no circumstances does Kutxabank, in providing its ticket sales service,
undertake any of the obligations and responsibilities pertaining to the
see the different ways of printing tickets, go to the section COLLECT
Organisers reserve the right to request the user’s official identity
document before admitting them to the venue.